Privacy Policy
Updated September 2021
This privacy policy sets out our commitment to protecting the privacy of your personal information that we collect through this website, http://www.borninbyron.com (site) or directly from you.
Please read this Privacy Policy carefully. Please contact us if you have any questions - our contact details can be found on our Contact Page.
You providing us with personal information indicates that you have had sufficient opportunity to access this Privacy Policy and that you have read, understood and accepted it.
If you do not wish to provide personal information to us, then you do not have to do so, however it may affect your use of this site or any products and services offered on it.
1. Collection of Personal Information
Personal Information
The type of information we collect, maintain, store and use about you as our online customer, may include:
- name;
- contact details including email address, postal address and telephone number;
- marital status and anniversary;
- date of birth;
- demographic information such as postcode;
- preferences and opinions; and
- any other information requested on this site or otherwise requested by us or provided by you.
Your Use Of Our Site
As with most online businesses, we may log information about your access and use of our site, including through the use of internet cookies, your communication with our site, the type of browser you are using, the type of operating system you are using and the domain name of your internet service provider.
Your Opinion and Feedback
We may contact you to voluntarily respond to questionnaires, surveys or market research to seek your opinion and feedback. Providing this information is optional to you.
If we receive your personal information from third parties, we will protect it as set out in this Privacy Policy.
2. Collection and Use of Personal Information
We collect and use the information for purposes as and only when necessary to fulfil your requests, including in the following ways:
- to contact and communicate with you;
- for internal record keeping;
- for market research and business development including website development and gauging website traffic and trends;
- to deliver personalised site content to you;
- for marketing including direct marketing;
- to run competitions or offer additional benefits to you; and
- to send you promotional information about third parties that we think may be of interest to you.
Direct Collection
We also collect information from you directly, at the time that you supply information to us via the site. For instance, if you contact us to subscribe to our membership and other products or services, ask questions, or provide us feedback or comments (whether publicly available or not) about the site or any of our products or services, we may store your communications, including any personal data you include in them, so we can effectively respond to you.
When you directly register to subscribe to our membership and promotional emails, we will collect your name, email and date of birth, as outlined above. If you do not want us to directly collect your personal data, please do not provide it to us. As a subscriber, you will subsequently receive email confirmation from us of your registration, welcoming you to our email database and allowing you to update your preferences and unsubscribe from our list as outlined below.
3. Disclosure of Personal Information to Third Parties
We may disclose your personal information to;
- credit reporting agencies and courts, tribunals and regulatory authorities where customers fail to pay for goods or services provided by us to them;
- courts, tribunals, regulatory authorities and law enforcement offices as required by law, in connection with any actual or prospective legal proceedings, or in order to establish, exercise or defend our legal rights, and
- third parties, including agents or sub-contractors, who assist us in providing information, products, services or direct marketing to you. This may include parties located, or that store data, outside of Australia.
Where we disclose your personal information to third parties for these purposes, we will request that the third party follow this Privacy Policy regarding handling of your personal information. We seek to only disclose information in good faith.
4. Your Rights and Controlling Your Personal Information
Choice and Consent
Providing us with your personal information is optional to you. You can choose not to provide personal information. When you provide us with your personal information, you consent to the terms in this Privacy Policy, and to us disclosing or receiving your personal information for these purposes.
Your Provision of Third Party Information
If you provide us with third party personal information then you warrant to us that you have the third party's consent to provide this.
Restrict
You may choose to restrict the collection or use of your personal information. If you have previously agreed to us using your personal information for direct marketing purposes, you may change your mind at any time by contact us at the email address listed on our Contact Page.
Access
You may request details of personal information that we hold about you, in certain circumstances set out in the Privacy Act 1988 (Cth). We may refuse to provide you with information that we hold about you, in certain circumstances set out in the Privacy Act.
Correction
If you believe that any information we hold about you is inaccurate, out of date, incomplete, irrelevant or misleading, please contact us by email. We rely in part upon customers advising us when their personal information changes. We will respond to any request within a reasonable time. We will endeavour to promptly correct any information found to be inaccurate, incomplete or out of date.
Complaints
If you believe that we have breached the Australian Privacy Principles and wish to make a complaint about that breach, please contact us by email setting out details of the breach. We will promptly investigate your complaint and respond to you in writing setting out the outcome of our investigation, what steps we propose to take to remedy the breach and any other action we will take to deal with your complaint.
Unsubscribe
To unsubscribe from our email database, or opt out of communications, please use the unsubscribe button at the bottom of our email communications or contact us via email.
5. Storage and Security
We are committed to ensuring that the information you provide is secure. In order to prevent unauthorised access or disclosure, we have put in place managerial procedures to safeguard and secure the information and protect it from misuse, interference, loss and unauthorised access, modification and disclosure.
No information transmitted over the internet can be guaranteed to be secure. We cannot guarantee the security of any information that you transmit to us, or receive from us. The transmission and exchange of information is carried out at your own risk. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.
6. Cookies, Web Beacons & Analytics
We may use cookies on this site from time to time. Cookies are text files placed in your computer's browser to store your preferences. Cookies, by themselves, do not tell us your email address or other personally identifiable information. However, once you choose to furnish the site with personally identifiable information, this information may be linked to the data stored in the cookie.
We may use web beacons on this site from time to time. Web beacons or clear .gifs are small pieces of code placed on a web page to monitor the visitor's behaviour and collect data about the visitors viewing a web page. For example, web beacons can be used to count the users who visit a web page or to deliver a cookie to the browser of a visitor viewing that page.
We use Google Analytics, a web analytics service provided by Google. Google Analytics uses cookies to help analyse how users use the website. Google Analytics anonymously tracks how visitors interact with this website, including where they came from, what they did and whether they completed any transactions. The information generated by the cookie about your use of the website may be transmitted to and stored by Google on servers outside of Australia. Google will use this information for the purpose of compiling reports on website activity.
7. Links to Other Websites
Our site may contain links to other websites of interest. We do not have any control over those websites. We are not responsible for or liable for the protection and privacy of any information which you provide whilst visiting such websites, and such websites are not governed by this Privacy Policy.
8. Amendments
This Privacy Policy may be amended, including with changes, additions and deletions, from time to time in our sole discretion. Your continued use of our site following any amendments indicates that you accept the amendments. We recommend that you check this Privacy Policy regularly, prior to providing personal information, to ensure you are ware of any changes, and only proceed to provide personal information if you accept the new Privacy Policy.
If you have any questions or feedback please contact us via email at hello@borninbyron.com